How to Capture User Feedback in your App
The simplest approach to obtain feedback is to simply ask your customers to rate and review your app within the app since both platforms (Android and iOS) accept such requests. The ease with which your software may be discovered in the App Stores is directly influenced by its rating.
How to manage product feature requests
Many popular feedback tools can fit in best for your company. Tools that can collect all feedback from customers and requests in one place and provide you with real-time, up-to-date information on what your users really want is the best bet.